FAQ's
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What is the difference between Vinyl and Polycotton ?
Polycotton is a heavy duty canvas fabric with a more natural feel and look to it.
Vinyl is a heavy duty PVC that has more of a plastic look however it is easier to clean. Both fabrics are fully waterproof, fire retardant and rot resistant with certificates attached to make them fit for public use. Both fabrics are extremely hard wearing and if looked after right they will last many years !
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Can I leave my tent up all year round ?
Yes you can leave your tent up all year round provided it is maintained correctly
This includes:
- Making sure the tension of the straps do not loosen and re-tightening if so.
- Make sure to clean off any debris that may have fallen on the canopy, as leaving wet leaves e.c.t can cause the fabric to stain or eventually rot.
- Take your tent down in extreme storms where wind speeds are above 25mph / 40mph gusts.
- Always pack your canopy away completely dry and store in a dry place.
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Can I attach my tent to a wall or building ?
Yes you can attach the canopy to walls and buildings provided they are strong enough to take the weight, You can purchase wall fixing kits in our tent accessories (These kits require a drill to fit them)
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Will the tent fit in my car ?
The canopy, straps and anchors will fit in a standard sized car boot / Back seats, however, you will need a roof rack or trailer to carry the poles, The longest pole varies from 3m to 3.6m depending on what sized tent you buy (you can see this in the tent description)
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Shipping is expensive, Can I arrange my own ?
Yes ! You are more than welcome to collect or arrange your own courier to collect your items, Our pallets go as oversized as the poles do not fold up.
The average dimensions are 120cm x 60cm x 300 / 360cm
Weighing on average 250kg
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Can you Install the tent for me ?
Yes we offer delivery, installation and yearly maintenance packages !
Installation starts from as little as £295 and increases with tent size + mileage (mileage is free within 25 miles of BN8 5AP) Then is £0.95p per mile return journey.
Maintenance packages can be quoted for on request and depend on distance, tent size and frequency.